Premium specialist solicitors helping private tenants secure urgent repairs, compensation, and safe living conditions — with solicitor-led claims across England & Wales.
If you rent from a private landlord in England or Wales and are living with damp, mould, leaks, unsafe electrics, pests, structural problems, or any condition that makes your home unsafe, unhealthy, or unfit to live in, you have strong legal rights.
If your landlord has ignored your repair requests, delayed action, or carried out poor-quality or temporary repairs, Knights & Shah Solicitors can help you to:
Force your landlord to carry out proper repairs
Claim compensation for the time you have lived with disrepair
Protect your tenancy and housing rights
Challenge unlawful or unfair landlord behaviour
Secure a safe, healthy, and properly maintained home
We specialise exclusively in tenant-side housing disrepair claims. We offer solicitor-led advice, nationwide coverage, and high-quality legal representation, with no win, no fee options available.
Unlike generic firms or “claims factories”, your case is personally handled and overseen by an experienced litigation solicitor, ensuring the strongest legal position and the best possible outcome for your claim.
Private landlords must keep your home safe and fit to live in under the law, including:
Landlord and Tenant Act 1985 (Section 11)
Homes (Fitness for Human Habitation) Act 2018
Defective Premises Act 1972
Environmental health and building safety standards
The repair obligations in your tenancy agreement
They are responsible for repairing and maintaining the structure and exterior of the property, including:
Roof, gutters, walls and foundations
Windows, doors and chimneys
Floors, stairs and bannisters
External paths or areas included in the tenancy
They must also maintain essential services, including:
Heating systems and boilers
Gas safety installations
Electrical wiring and fittings
Plumbing, water supply and hot water
Toilets, baths, sinks and drainage
Your landlord must also ensure the property is fit for human habitation. This includes dealing with:
Damp and mould
Pest infestations
Unsafe electrics
Structural cracks or movement
Flooding or water leaks
Fire safety risks
Broken or insecure doors and windows
Extreme cold caused by heating failure
If your landlord has failed in any of these duties, you may have a strong housing disrepair claim.
We regularly help tenants dealing with:
Damp, mould and condensation
Roof leaks and collapsing ceilings
Faulty or dangerous electrics
Boiler breakdowns or no heating
Broken or non-working radiators
Water leaks from neighbouring or upstairs properties
Rat, mouse or insect infestations
Rotting or broken windows and doors
Structural damage or subsidence
No hot water
Broken bathrooms or toilets
Unsafe floors, stairs or railings
Poor insulation causing severe cold
Flooding or sewage problems
Delayed or poor-quality repairs
No problem is too small if it affects your health, safety, or ability to live comfortably in your home.
A successful claim may include:
Compensation for distress and inconvenience, often between 10% and 50% of your rent for the affected period
A court order forcing the landlord to complete repairs within a strict timeframe
Financial losses, such as:
Medical costs where health has been affected
Damaged furniture, clothing or personal belongings
Increased heating or electricity bills
Costs of dehumidifiers or temporary heaters
Replacement bedding or clothing
Additional compensation for loss of enjoyment of your home
Interest and legal costs, where allowed by law
Our process is clear and solicitor-led:
Free initial case review based on your photos, messages and repair history
Evidence gathering, including:
Photos and videos
Messages or emails to the landlord or agent
Tenancy agreement
Medical evidence (if relevant)
Rent statements and council reports
Formal Letter of Claim demanding:
Full repairs
Compensation
Expert inspection access
A response within 20 working days
Independent expert survey by a qualified surveyor
Strong negotiation to secure repairs and compensation
Court proceedings only if the landlord refuses to cooperate
In most cases, you will not need to attend court. We handle the process for you.
Keeping good records can strengthen your claim, including:
Date-stamped photos and videos
All messages or emails sent to the landlord or agent
Notes of phone calls
Medical records
Rent statements
Council or environmental health notices
Receipts for damaged items or extra costs
Typical timelines include:
Letter of claim sent within 48 hours
Survey arranged within 7–14 days
Many cases settled within 6–12 weeks
Court cases take longer but allow strong enforcement
Funding options include:
No win, no fee in suitable cases
Fixed-fee options for some stages
No upfront payments
Contact us today for a tailored legal assessment and clear guidance on your next steps.
Yes. Texts, calls, WhatsApps, or even witness statements can be used as proof that you notified the landlord.
No. Retaliatory eviction is unlawful, and we handle your case to protect your rights and tenancy.
No. Landlords have legal duties regardless of whether you have a written agreement.
Yes. Most claims are made while tenants are still renting the property.
We deal directly with the agent, but the landlord remains legally responsible for repairs.
Yes. Delays alone can form the basis of a compensation claim.
Most tenants receive between 10% and 50% of their rent, depending on how severe and long-lasting the disrepair is.
We can apply to the court for a judgment, a repair order, and enforcement measures if necessary.
Top UK Solicitors in Housing Law & Civil Litigation - Defending Your Rights Effectively
Qualified Attorneys Dedicated to Your Rights – Expert Legal Support You Can Trust
Proven Success in Defending Your Rights and Achieving Justice
“Justice will not be served until those who are unaffected are as outraged as those who are.”
Driven by Excellence and Integrity – Committed to Delivering Justice and Protecting Your Rights.
Shaping a Future of Fairness and Justice – Advocating for Clients with Unwavering Dedication.