Specialist litigation solicitors helping council and housing association tenants secure urgent repairs, safe and healthy homes, and maximum compensation where landlords fail in their legal duties.
Council and housing association tenants have some of the strongest protections in UK housing law — yet many still live in unsafe, unhealthy, or neglected conditions because landlords continuously ignore repair requests or close jobs without completing the work. At Knights & Shah Solicitors, we specialise exclusively in litigation-led housing disrepair claims for social housing tenants, providing a fully comprehensive, premium service that forces landlords to comply with the law and compensates you for the harm you’ve suffered.
Your home must be safe, warm, structurally sound, and free from hazards. If your council or housing association has failed to meet this basic legal duty, you are entitled to repairs, compensation, and legal protection — and our specialist team will secure it for you with precision.
Your Legal Rights as a Council or Housing Association Tenant
Under the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, and Awaab’s Law reforms, social landlords must ensure your home is:
Failure to do so is a breach of statutory duty, and you may claim:
These rights apply to all social housing bodies including:
We act assertively and strategically against all social landlords to restore your home and protect your health.
What Counts as Housing Disrepair?
We cover every category of disrepair affecting social housing tenants, including:
Damp, Mould & Condensation
Leaks & Water Damage
Heating & Hot Water Failures
Electrical Hazards
Structural & Safety Issues
Infestations
Communal Area Failures
If the condition of your property affects your health, safety or comfort, you are legally entitled to action.
Typical Failures by Councils & Housing Associations
Social landlords frequently fail their tenants through:
These failures strengthen your legal case and increase potential compensation.
Awaab’s Law – Stronger Rights for Social Housing Tenants
Awaab’s Law has transformed social housing duties. Social landlords must now:
If your landlord has failed to meet these requirements, your compensation claim becomes significantly stronger.
The Evidence We Use to Build Your Case
You do not need to prepare everything — we guide you step-by-step.
Useful evidence includes:
Our solicitors gather, review and organise all evidence to present a robust legal claim.
What Compensation Can Council & Housing Association Tenants Claim?
Your compensation may include:
Compensation can be substantial — especially where problems have persisted for long periods.
Our Litigation Process – Fast, Strategic, Complete
Our specialist process includes:
Every case is managed by a qualified solicitor with expertise in social housing law, evidence, litigation and negotiation.
Why Council Tenants Choose Knights & Shah Solicitors
We combine legal precision, strategic enforcement, and premium service to secure the strongest result for every tenant.
If Your Home is Unsafe or Your Landlord is Ignoring Repairs — Contact Us
If you are living with damp, mould, leaks, infestations, broken heating or any unsafe condition, our team can step in immediately. We will assess your case, take over communication with your landlord, arrange expert inspections and secure both repairs and compensation.
Contact Us today for a tailored legal assessment and clear guidance on your next steps.
Yes. Social landlords have strict legal duties. If they fail to repair your home, you can claim both repairs and compensation.
We gather evidence to show delays, neglect, or failure to investigate properly — this builds a legally strong case.
Councils often misuse this excuse. If the root cause is structural or ventilation-based, they remain responsible.
Typically 10%–60% of your annual rent, depending on severity, duration and impact on your health or belongings.
You still have a strong claim. Many tenants come to us after years of broken promises.
Yes - attendance does not equal repair. We prove the ongoing breach.
No. Retaliatory action is unlawful and councils/housing associations must not disadvantage you.
Yes. Once instructed, we take over all communication and issue formal legal notices on your behalf.
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Shaping a Future of Fairness and Justice – Advocating for Clients with Unwavering Dedication.